Thank you for shopping at www.tropicalmusicpr.com, every purchase is 100% guaranteed!


Order Processing & Delivery
1- We will process your order and ship your package within 2 business days at the latest.
2- Order processing occurs on business days only, which are Monday through Friday.
3- Orders made on Saturdays, Sundays or holidays are processed the next business day.
4- We do not provide Saturday or Sunday delivery.
5- Orders paid through check or money order, will be processed and shipped once the
check or money order has cleared.


Shipping Zone & Method
1- USA orders are shipped via United States Postal Service (USPS).
2- All packages include tracking service.
3- We do not ship Worldwide. We ship to USA and Puerto Rico only.
4- Puerto Rico orders are subjet to a flat shipping fee of $10.00.

Back-Ordered & Out-of-Stock Items
1- Occasionally we have an out-of-stock or back-ordered items. We will attempt to contact
you within 72 hours of receiving the order regarding any items that are out-of-stock or
back-ordered. If we do not hear back from you, we will cancel the item and issue a credit to the original form of payment.

Risk of Loss
1- All items purchased from www.tropicalmusicpr.com are made pursuant to a shipment contract.
This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Returns
Please follow these steps to return an item for a refund:
1- Securely package the item(s) to be returned.
2- Please include a copy of your invoice and a note explaining the reason of your return.
3- Return your package to us using the mail carrier of your choice.
(We recommend using a carrier that provides a package tracking number.)